User Consent Management
If your subscription plan includes consent recording capabilities, all user consents are automatically saved and stored for up to 12 months. This feature helps you maintain compliance records and track user preferences over time.
How to Access Consent Data
- Go to Banners and websites - Open the main navigation menu
- Choose banner - Select the banner you want to view consents for
- Click on Consents - Open the consent management section
What Data is Stored
Each consent record contains the following information:
- Date and time of consent - Timestamp when the user provided consent
- URL where consent was made - The specific page where the consent banner was displayed
- Consent ID - Unique identifier for tracking purposes
- Cookie category preferences:
- Strictly necessary cookies (acceptance status)
- Preferences cookies (acceptance status)
- Statistics cookies (acceptance status)
- Marketing cookies (acceptance status)
- Obfuscated user IP address - IP address with the last part masked to 0 for privacy
- User browser string - Browser and device information
- Locale - Language/region setting when consent was provided
- Consent text - The actual banner description shown to the user
Downloading Consent Records
To export your consent data:
- Set date range - Enter your desired start and end dates
- File format option - Check the checkbox if you want to combine all consents into a single file
- Download - Consents will be exported in CSV format for easy analysis
Data Retention
All consent records are automatically retained for 12 months from the date of collection. After this period, records are permanently deleted to ensure data privacy compliance.
Use Cases
This consent management system helps you:
- Demonstrate compliance with privacy regulations
- Analyze user consent patterns
- Track consent rates across different pages
- Maintain audit trails for legal purposes
- Monitor the effectiveness of your consent banners
Support
If you need assistance with consent management or have questions about your data exports, please contact our support team.